Training Operations Manager

Application deadline: 16/03/2018 at 12:00pm

An exciting opportunity for a Training Operations Manager to play a crucial role in providing high quality management of our training programme.

Responsibilities in brief

  • Implement a training plan which aligns with recruitment plans and geographic distribution of schools.
  • Support the forecasting of the annual training programme by working closely with key stakeholders to understand training needs, capacity and budgetary factors.
  • Drive process improvements and efficiencies in the delivery of our training programme.
  • Create a relevant reporting model and conduct ongoing reporting.
  • Source, contract and manage venues across the UK that are suitable and within budget.
  • Co-ordinate all delegate communication about training, including joining instructions, relevant reminders and post-event communication.
  • Monitor bookings, track registrations and oversee feedback collation.
  • Act as the main point of contact internally and externally for training queries.
  • Work with the Product Analyst on booking system requirements and driving improvements to ensure a smooth booking process.
  • Oversee the production of training materials and collation of delegate packs and handouts.

Person specification

  • Enthusiastic with a commitment to excellence and professionalism.
  • Ability to probe, challenge and question appropriately and strive for continual improvement.
  • A self-starter with the ability to take ownership and personal accountability for the delivery of work.
  • Experience of managing the operations and logistics of training events.
  • Experience of creating project timelines and managing delivery.
  • Experience of venue management and contracting.
  • Experience of managing and coordinating delegates.
  • Experience of building good relationships with customers, contacts, suppliers and or across teams.
  • Excellent organisational skills and attention to detail.
  • Strong IT skills, with specific skill in using Microsoft office applications, particularly Excel.


Download the full application pack

Permanent, 37.5 hours per week

How to Apply

Email us

Please download and read the full Application Pack and send your CV and cover letter to: