Training Operations Manager

Application deadline: 16/03/2018 at 12:00pm

An exciting opportunity for a Training Operations Manager to play a crucial role in providing high quality management of our training programme.

Responsibilities in brief

  • Implement a training plan which aligns with recruitment plans and geographic distribution of schools.
  • Support the forecasting of the annual training programme by working closely with key stakeholders to understand training needs, capacity and budgetary factors.
  • Drive process improvements and efficiencies in the delivery of our training programme.
  • Create a relevant reporting model and conduct ongoing reporting.
  • Source, contract and manage venues across the UK that are suitable and within budget.
  • Co-ordinate all delegate communication about training, including joining instructions, relevant reminders and post-event communication.
  • Monitor bookings, track registrations and oversee feedback collation.
  • Act as the main point of contact internally and externally for training queries.
  • Work with the Product Analyst on booking system requirements and driving improvements to ensure a smooth booking process.
  • Oversee the production of training materials and collation of delegate packs and handouts.

Person specification

  • Enthusiastic with a commitment to excellence and professionalism.
  • Ability to probe, challenge and question appropriately and strive for continual improvement.
  • A self-starter with the ability to take ownership and personal accountability for the delivery of work.
  • Experience of managing the operations and logistics of training events.
  • Experience of creating project timelines and managing delivery.
  • Experience of venue management and contracting.
  • Experience of managing and coordinating delegates.
  • Experience of building good relationships with customers, contacts, suppliers and or across teams.
  • Excellent organisational skills and attention to detail.
  • Strong IT skills, with specific skill in using Microsoft office applications, particularly Excel.

 

Download the full application pack

Salary
£30-35K
Location
London
Contract
Permanent, 37.5 hours per week

How to Apply

Email us

Please download and read the full Application Pack and send your CV and cover letter to:
recruitment@mathematicsmastery.org